Privacy

Privacy Policy

Last updated: April 2026

Makecard respects your privacy.

This Privacy Policy explains what information we collect, how we use it, and how we handle it when businesses and customers use Makecard.

1. Who we are

Makecard is a digital loyalty card platform for small businesses. It allows businesses to create digital loyalty cards and allows customers to join and use those cards through their browser.

2. Information we collect

From businesses

  • Name
  • Business name
  • Email address
  • Phone number
  • Account and login details
  • Business card setup details such as card name, reward settings, colours, and logo

From customers

  • Name
  • Email address
  • Phone number
  • Loyalty card activity such as stamps, redemptions, and usage history

Technical information

  • Basic device, browser, log, and usage data
  • IP address and similar technical data needed to operate, secure, and improve the service

3. How we use information

  • Create and manage accounts
  • Create and deliver digital loyalty cards
  • Let businesses manage loyalty programs
  • Let customers retrieve and use their cards
  • Send transactional emails such as card links or account-related emails
  • Maintain security, prevent misuse, and fix problems
  • Improve the product and its performance

4. How customer data is used

Businesses using Makecard may collect customer information through the platform for the purpose of running their loyalty program. The business is responsible for how it uses its customer data. Makecard processes that data in order to provide the service.

5. Sharing information

We do not sell personal information.

We may share information with service providers that help us run Makecard, such as hosting, database, authentication, email, and storage providers. We may also disclose information where required by law, regulation, legal process, or to protect the safety, rights, or integrity of Makecard, our users, or others.

6. Data storage and security

We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data retention

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. We may delete or anonymize data when it is no longer needed.

8. Access and correction

If you want to access, correct, or request deletion of your personal information, contact us using the details below. We may need to verify your identity before acting on a request.

9. Third-party services

Makecard may rely on third-party providers to operate the service. Their handling of data is governed by their own terms and privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the date above and, where appropriate, give notice through the service.

11. Contact

For privacy questions or requests, contact:

hello@getmakecard.com